Fast-fashion firm Boohoo has broken promises to make its clothes fairly and ethically, a BBC Panorama investigation has found. An undercover reporter at the company's Manchester HQ saw evidence of staff pressuring suppliers to drive prices down, even after deals had been agreed. It comes after the company pledged to overhaul its practices in 2020. Boohoo said it hasn't shied away from the problems of the past and has driven positive changes in its business. The retailer is a market leader in getting its customers the latest styles as cheaply and quickly as possible. Last year, Boohoo Group had 18 million customers and £1.7bn worth of sales. Three years ago, Boohoo promised to overhaul the way it did business and launched its "Agenda for Change" programme. The move was sparked by reports that staff at a factory making Boohoo clothes in Leicester were earning less than the minimum wage and in unsafe working conditions. BBC reporter Emma Lowther saw those promises being consistently undermined during her 10 weeks undercover at Boohoo's head office in Manchester, where she worked as an admin assistant.
