Monday 28 March 2022

M&S Mistake


Marks & Spencer has apologised after some customers were sent other shoppers' parcel tracking details. One customer said he got more than 100 text messages with links to GPS locations and photographs of parcels on other people's doorsteps. The spokesperson added: "The issue was quickly identified and resolved. We're apologising to [the customer] for the inconvenience caused." They said only 1% of orders had been affected by the glitch. The customer, who asked us only to use his first name, Tom, said a flurry of text messages started straight after he placed an order for some bedding. While no names or numbers or card details were included, he could see the location and GPS coordinates of where parcels were delivered as well as images of some people's parcels that had been left outside.