John Lewis is to offer health checks to customers including tests for vitamin deficiencies and hormone imbalances. It will partner with Covid-19 testing company, Randox Health, opening clinics at stores in an attempt to attract more customers through the doors. The first clinic will be at the High Wycombe store starting on the 18th December, followed by the Bluewater shopping centre branch in Kent. It is part of a move to add more services after sales fell at the chain. John Lewis said it would make healthcare "more convenient and accessible". Customers will be able to sign up to Randox programmes - which include a range of health checks, starting at £295. Randox Health came to prominence during the pandemic, becoming a major supplier of Covid-19 tests. UK High Streets and shopping centres have struggled to compete with the rise of online shopping in recent years, made harder by the shift to home and hybrid working following the pandemic. The challenges proved too much for some chains, including rival department stores BHS and Debenhams. To compete John Lewis has been steadily increasing the services it offers. It already hosts opticians, travel agents, beauty salons and personal shopping services as part of its effort to diversify its offering to customers. The pivot to more services, alongside its homeware, clothing and other products, was part of an overhaul spearheaded by the retailer's chairwoman, Sharon White, who will leave the firm in February next year.
