Tesco probably didn't know what they were dealing with when they asked this customer to elaborate on his unhappy tweet about their carrot batons earlier this week. Because this customer was only too happy to elaborate. In fact, he drew them a diagram. But then Aaron Swift from Manchester is, by all accounts, a bit of a carrot connoisseur, so the quality of his batons matter to him. On Monday, Aaron messaged the grocery chain with the following complaint 'As some may know I am somewhat a carrot aficionado and it has to be said that these Tesco batons are the worst'. Laura from Tesco responded just 10 minutes later, asking Aaron if he could 'elaborate' on what was wrong with his batons. We're guessing Laura was expecting him to respond that they were too soft/too watery/didn't taste that great. She probably wasn't expecting the level of detail that she actually got.
