Tony’s Chocolonely ,the Dutch company which is famous for its USP of having irregular chunks (5 of the chunks are made to have represented west African countries), is asking customers for a recall on certain batches of 3 specific products as they have been found to contain foreign objects (small stones) in the product. The chocolate market is worth over US$162 million (the chocolate market is worth over US$130 billion) a year and is a classic example of an oligopoly. Even though the bar is above the average selling price, it is ethical because it aims to prevent child slavery and to do this it encourages competitors to source cocoa from its established, child labour-free farms in Ghana and Cote d’Ivoire. The company has recently expanded by introducing advent calendars and had teamed up with Ben and Jerry’s ice cream brand to create “Chocolate Love A-Fair". In the past Tony’s has been found to be controversial. This is due to its pledge to pay all the workers involved with farming the raw materials a higher ‘living’ wage but in 2021 was removed from the list of ethical chocolate companies because Barry Callebaut, one of the companies it worked with, was found to employ and make use of child workers. Customers have been advised to check their lot code and to return the product to the store where you bought it from in exchange for a refund or replacement. Other chocolate bars without the mentioned lot code are safe to consume. The company asked for the recall on the 1st of April 2025 after getting reports from the US and Canada from 12 customers complaining about small stones in the products. Tony’s Chocolonely believes that the stones were a byproduct of the almond harvesting process and in a statement posted how the product was not filtered during third party almond harvesting and processing.
BBQ - What issues will Tony’s Chocolonely face after this recall?